HomeCase studiesAugmentive

Health-tech marketplace

Augmentive

From Google Ads and landing pages to owning the whole growth engine.

Augmentive website, above the fold

augmentive.io, as it looks today.

The company

A two-sided marketplace matching people with vetted specialists for psychological wellbeing and performance. Clients on one side, practitioners on the other, and a funnel that had to work for both.

The brief

  • Scale the business toward seed funding and, eventually, Series A.
  • Work inside the team rather than alongside it.

Worked in

Google AdsGA4Tag ManagerHubSpotMixpanel

What I did

Started narrow, then widened

I came in on Google Ads and landing pages. After a couple of months of optimisation I told the founder the account needed a paid specialist rather than more of my time, and brought Ryan Scollon in. That freed me to do the work I am actually best at.

Fifty-plus landing pages against fifty-plus locations

Each PPC campaign got a page built for the intent behind it, covering more than fifty UK locations. The pages were the test surface as much as the destination.

A lifecycle stack for both sides of the market

Marketplaces fail on the thinner side. I built automation for practitioners as well as clients, so supply and demand were being nurtured against the same funnel definitions.

A standing CRO programme

Multiple experiments live every month, measured to significance rather than to the end of the sprint. Cost per lead and cost of acquisition both came down as a result.

Then the sales process, on HubSpot

In the second half I moved onto the part nobody wanted to touch. Working with their sales team, we rebuilt the pipeline in HubSpot — and that turned out to be where the biggest gains of the whole engagement came from.

What came of it

Results.

34xmonthly revenue over the engagement
17xtransaction volume
A rebuilt sales pipeline in HubSpot, and a lifecycle stack running on both sides of the marketplace

Figures belong to this engagement and this client. Nothing here is an average or a benchmark, and no number appears without the work behind it described above.

“They set out a clear plan and have executed it very well. They also did a great job of setting up analytics and reporting across our marketing platforms to ensure that we can measure and optimise performance.”
Kit Norman · Founder, Augmentive

What I took from it

Scaling was not about running more ads. It was about building something that kept working after the ads were turned down — automation, testing and a sales process that did not leak.

Something similar, at your company?

If I am not the right fit I will say so on the call, and tell you who is.