HomeClient workGivergy

Non-profit tech · Certified B Corp

Givergy

Mixpanel set up from scratch, then weekly experiments with their in-house team.

Givergy website, above the fold

givergy.com, as it looks today.

The company

A fundraising platform used by more than three thousand charities across the UK, US, Canada, Australia and Hong Kong — auctions, donations and ticketing in one place.

The brief

  • Deploy a tailored analytics setup and dashboards the team would actually open.
  • Lift the site conversion rate through structured experimentation.

Worked in

MixpanelTag ManagerHotjar

What I did

A tracking plan in three stages

I set up Mixpanel and mapped the website in three stages: awareness, acquisition and activation. That was easier to review than one enormous spreadsheet. Their developers built it from that plan.

Dashboards that show where people drop off

Once the data was flowing, I built dashboards with one job: showing where the funnel got narrower. That gave us our list of things to test.

Weekly experiments, together with their team

Every week I worked with their marketing manager, PPC manager and SEO manager to choose and launch experiments. Each test ran until the result was clear, and went into a playbook with what we learned and what to do next.

What came of it

Results.

+45%conversion rate, website visitor to lead
A Mixpanel implementation the in-house team ran without me, and an experiment playbook that outlived the engagement

Figures belong to this engagement and this client. Nothing here is an average or a benchmark, and no number appears without the work behind it described above.

“Giovanni ideated, planned, implemented and optimised several CRO tests on a monthly basis which has improved our website conversions. He fit right into our team of marketing, design and web dev. His data reporting and dashboards are comprehensive and easy to understand.”
Omoladé Bangudu · Marketing Manager, Givergy

What I took from it

The experiments were not the clever part. The clever part was agreeing the three stages of the funnel in writing before we tracked a single event.

Giovanni Perri

Something similar, at your company?

If I am not the right fit, I will say so on the call and tell you who is.